Room Directory
COOL DREAMS® Luxury Rooms Ortigia
Redefining Luxury, Honoring Nature
WhatsApp +39 334 1950968 · Email welcome@cooldreams.it · Website www.cooldreams.it
Welcome
Dear Guests,
we are truly delighted to welcome you to COOL DREAMS® Luxury Rooms Ortigia and we thank you for choosing to stay with us.
In the vibrant heart of Ortigia, nestled among the Baroque wonders of Syracuse and the deep blue of the Ionian Sea, stands COOL DREAMS® Luxury Rooms, an exclusive boutique hotel where contemporary design and technological comfort blend harmoniously with the island’s historic soul.
The property offers elegantly designed rooms, featuring natural materials, calming tones and clean lines. Each space is crafted to ensure a unique stay experience focused on well-being and relaxation.
Our commitment to sustainability is reflected in our cutting-edge climate and humidity control system: a controlled mechanical ventilation system combined with radiant panel heating and cooling ensures every space is enjoyed in a natural, quiet and eco-friendly way.
The attached Room Directory has been created to provide you with a complete overview of the many services we offer at the hotel.
Should you need any further information or assistance, our Reception team is always at your disposal. They will also be happy to offer tips on all the activities you can enjoy around Ortigia.
We wish you a pleasant and relaxing stay.
Best regards,
the COOL DREAMS® Team
1. Wi-Fi
Network name: Cool Dreams Guest
After selecting the network, a login page will open automatically. Please follow the on-screen instructions and enter the required details to complete the connection.
2. Check-in / Check-out
Check-in is available from 15:00.
Check-out must be completed by 11:00 on the day of departure.
A late check-out can be requested at our Reception and is subject to availability. Luggage storage is always available and free of charge.
3. Extra services
Our hotel offers a range of extra services designed to guarantee a comfortable and personalised stay:
- Private car park subject to availability
- Laundry service
- Hairdresser
- E-bikes
- Airport shuttle (on request)
- Concierge service
To reserve any of the services listed above, please contact Reception, open every day from 7:00 to 24:00.
For assistance: WhatsApp +39 334 1950968 · Email welcome@cooldreams.it · Website www.cooldreams.it
4. Private parking
For your convenience, we provide a private car park at €50 per night per vehicle.
Given the limited space available, we kindly ask you to specify the size of your vehicle at the time of booking. Parking is subject to confirmation and availability.
5. Laundry service
Our laundry service is available for your convenience. In your room you will find a price list and a laundry form with all the information needed to request the service. Our staff will carefully handle your garments.
6. Hairdresser
We offer an in-room hairdresser service. This service must be reserved at least one day in advance. To book, please contact Reception; our team will be happy to assist you.
7. E-bikes
To explore the heart of Ortigia and enjoy pleasant rides along the sea, we provide our comfortable electric bikes at €15 per hour. The service is available by reservation, so please book at Reception.
8. Shuttle service
We offer a comfortable shuttle service to Catania Fontanarossa Airport: €120 per one-way transfer for up to 2 people; €150 per one-way transfer for 3 or more people. To reserve the service, please contact Reception in advance.
9. Concierge service
Our concierge service is at your disposal to make your stay even more special. We are ready to assist you with restaurant reservations, excursions, local activities and any other personalised request.
Please do not hesitate to contact Reception for any request or advice during your stay.
10. Breakfast
A rich intercontinental buffet breakfast is served every day from 8:00 to 11:00. Room service is available on request at an additional €5 per person. For guests whose rate does not include breakfast, or for those who wish to add it separately, the cost is €35 per person.
11. Housekeeping
Our housekeeping service is designed to guarantee maximum comfort and cleanliness throughout your stay. Unless otherwise requested, sheets and towels are changed every 3 days. If you would like an earlier change, please leave the towels on the floor. A card to request a sheet change will be available on the bedside table. We will be happy to accommodate any special request with care and discretion.
12. Amenities and room types
Our rooms are designed to offer elegance, technology and sustainability. Each room is equipped with:
- Smart TV
- Amazon Alexa
- Free Wi-Fi
- Telephone and safe
- Radiant floor heating/cooling system
- Humidity control system (DEU) and controlled mechanical ventilation (VMC)
- Private bathrooms with double sinks and a 98% plastic-free eco-friendly amenity set
- Board games, books and music for children
Room types
- Comfort: cosy room with a balcony and city view.
- Deluxe: refined space with a small balcony.
- Junior Suite with terrace: spacious room with a private terrace and Jacuzzi.
- Suite: separate day and night areas with two bathrooms.
- Suite with terrace: two separate areas, two bathrooms and a private terrace.
13. Kettle and coffee machine
For your enjoyment, each room is equipped with a kettle and a coffee machine, allowing you to enjoy hot drinks in complete comfort. You can prepare tea, coffee or any other drink of your choice directly in your room. If you would like additional coffee pods or tea, please contact Reception.
14. Minibar
Our minibar offers a selection of drinks and snacks designed for your enjoyment and comfort. The minibar menu, with the list of products and prices, is next to the minibar. For any additional request, please do not hesitate to contact Reception.
15. Safe
For your safety and peace of mind, each room is equipped with a safe inside the wardrobe. Instructions for using the safe are easily accessible in the room. If you need assistance, our Reception team will be happy to help.
16. Pillows
To ensure maximum comfort during your stay, we offer a selection of different pillow types. You can consult our dedicated menu, available on the bedside table, to choose the pillow that best suits your preferences.
17. Iron
For your utmost comfort, we provide a vertical iron. The iron is inside the wardrobe and can be used with ease.
Our commitment to the environment
At COOL DREAMS® Luxury Rooms Ortigia, we believe true luxury lies in harmony with nature.
That is why we embrace sustainable solutions that reduce environmental impact while enhancing guest well-being. Here is how we contribute to a greener future every day:
Plastic-free spaces
We have eliminated over 98% of single-use plastic, using refillable bottles, natural materials and products selected with eco-friendly packaging.
Natural and quiet climate
Thanks to the radiant system, humidity control (DEU) and controlled mechanical ventilation (VMC), we ensure constant thermal comfort and air quality in a silent and energy-efficient way.
Responsible water and energy use
Every room features water-saving taps, LED lighting and smart devices to reduce waste and optimise consumption without compromising comfort.
Contact
- WhatsApp: +39 334 1950968
- Email: welcome@cooldreams.it
- Website: www.cooldreams.it
- Telephone: +39 0931 179 8239